Privacy Policy

1Overview

RBR Performance Engineering ("RBR," "we," "us," or "our") is an automotive workshop for custom ECU and TCU tuning, founded in Thrissur in 2015. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, send an enquiry, or book a service.

By using our site or services, you agree to the practices described in this policy. If you do not agree, please discontinue use of the site.

2Information We Collect

We collect information in the following ways:

• Information you give us: name, phone, vehicle, preferred workshop, and the message you send through the contact form.
• Workshop details: the service you ask about, such as an ECU remap or TCU tune.
• Data collected automatically: IP address, browser type, device information, and pages visited, gathered via cookies and similar technologies.

3How We Use It

We use the information we collect to:

• Reply to workshop enquiries and book a service
• Contact you about the vehicle and the tune you asked for
• Improve the website
• Meet legal record keeping requirements

4Workshop enquiries

The contact form on this website sends your message so the workshop can reply. It does not take card payments. Any payment for a tune is arranged with the workshop you visit.

5Cookies & Tracking

Our website uses cookies and similar technologies to remember your preferences, understand site usage, and improve performance. You can disable cookies through your browser settings, though some site features may not function properly as a result.

6Sharing & Disclosure

We may share information with:

• The RBR workshop you asked to visit, so they can reply about your vehicle
• Service providers who help us operate the site or deliver email, under confidentiality agreements
• Authorities, where required by law, regulation, or legal process

7Data Retention

We keep enquiry details for as long as needed to book the work, follow up, and meet legal record keeping requirements. You may ask us to delete them sooner, subject to those obligations.

8Your Rights & Choices

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to opt out of marketing communications at any time via the unsubscribe link in our emails or by contacting us directly.

9Children's Privacy

Our services are not directed to children under 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us so we can remove it.

10Security

We use industry standard technical and organizational safeguards, including encryption in transit and access controls, to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

11International Transfers

Workshops are in Kerala and Mumbai. If a service provider handles email or hosting outside India, we take reasonable steps to keep that information protected.

12Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The "Last updated" date at the top of this page indicates when the policy was last revised. Continued use of our site after changes constitutes acceptance of the updated policy.

13Contact Us

If you have questions about this Privacy Policy or how your information is handled, please reach out:

• info@redbandracing.com
• +91 96056 90002
• Mannuthi Rd, East Fort, Paravattani, Thrissur, Kerala 680005